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  • +971 508368495
  • +966 566853987
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Anexas a consulting organization based in Denmark with wide presence in India and offices in UAE, Kingdom of Saudi Arabia, Singapore and Canada. Anexas group comprises of Anexas Denmark in Europe, Anexas FZE in UAE, Anexas Consultancy Pvt ltd in India and Anexas Consulting in Middle East, Soon all over the world.

Customer Service Excellence

Introduction

Drawing on participant's existing experience, knowledge and skills in managing or delivering customer service, this seminar pulls together the key points needed to deliver top class service. It will provide frontline staff with the knowledge they need to improve customer service and give them the opportunity to identify their own areas of personal development.

The essence of excellent service is differentiating yourself and your package within a customer-orientated environment. Knowing what the customer expects and delivering above that expectation is the secret to adding value

Key Features
  • Prioritize each customer
  • Strive to have a great reputation
  • Apologize when needed
  • Be reachable
  • Focus on delivering a consistent experience

Classroom Course

FAQ
  • What is Welcome to Excellence?
  • How long is each training programme?
  • When will I get my certificate?
  • Do you only offer Welcome to Excellence courses?
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